Field Application Engineer, Provectron- Cleveland/ Ohio
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Working region:
NA -
Department:
Provectron -
Education:
Bachelor or above -
Working location:
Cleveland -
Seniority:
Junior Level -
Languages:
English -
Workplace type:
Remote
Job summary
We are seeking an experienced and highly motivated FAE to join our growing team. This role will focus on supporting automation business. You will partner with local teams to provide on-site support for equipment commissioning and troubleshooting, ensuring customer satisfaction.
What you’ll be doing:
- Responsible for automation equipment on-site delivery, installation, and commissioning
- Provide timely pre-sales and post-sales on-site technical support and troubleshooting when customer equipment issues occur
- Work closely with the local sales and technical teams to ensure customer satisfaction
- Analyze automated assembly and testing lines.
- Responsible for assembling, wiring, commissioning, and maintaining line equipment.
- Provide product presentations and conduct product and tool training for customers on-site.
- Analyze and provide tangible feedback and feasible Provectron solutions to customers, based on their requirements.
- Prepare Technical Reports indicating the support activity and open issue progress.
What we are looking for:
- Proficient in mechanical or electronic troubleshooting and debugging.
- Basic understanding of automation systems and manufacturing processes.
- 3+ years of hands-on experience in equipment installation or maintenance.
- Strong problem-solving and communication skills.
- Willingness to travel.
Apply now with an up to date CV and cover letter.
Apply nowWhy work at Quectel?
Be part of a unique global team
Deliver market-leading innovative technology
Help to build a smarter world
Quectel’s passion for a smarter world drives us to accelerate IoT innovation. A highly customer-centric organization, we are an end-to-end global IoT solutions provider backed by outstanding support and services. With a global team of over 5,800 professionals, we lead the way in delivering end-to-end IoT solutions, spanning cellular, GNSS, satellite, Wi-Fi and Bluetooth modules, high-performance antennas, value-added services and full turnkey offerings including ODM services and system integration.