Field Application Engineer-Vancouver
Location | Vancouver |
Department | FAE |
Seniority | Junior Level |
Education | Bachelor or above |
Languages | English |
Responsibilities
- Provide technical support for Quectel's entire product line, including 5G, LTE/LTE-A,UMTS/HSPA, GSM/GPRS, Wi-Fi/BT and GNSS wireless technologies.
- Provide Pre-Sales and Post-Sales technical support and customer training on Quectelwireless modules and development tools.
- Provide quick responses to customer technical enquiries, being prepared to travel foron-site support across north America.
- Be able to give product presentations and conduct product and tool training forcustomers on-site.
- Provide tangible feedback and feasible Quectel solutions to customers, based on theirapplication requirements.
- Develop simple demonstration applications to help customers evaluate and integrateQuectel modules quicker and more effectively.
- Prepare Weekly Technical Reports indicating the support activity and open issue
- Other tasks assigned by the supervisor.
Requirements and Skills
- Bachelor’s Degree or above in Electronic Engineering, Computer, Automation, Electronics, Communications or other related fields.
- Three years or above experience in R&D (software or hardware).
- Excellent written and verbal English, outstanding communication skills with customers.
- Must have good analysis and trouble shooting skills. Should be able to easily solve common technical problems raised by customers.
- Should be able to work independently, be self-motivated, has a good team spirit, a strong sense of responsibility, a creative problem solver and be easy to get along with others.
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