Commercial Specialist
Location | Malaysia |
Seniority | Mid-Senior Level |
Education | Bachelor or above |
Languages | English, Chinese |
Job Description
- Service customer's order as primary customer/site contact for assigned accounts.
- Execute Demand Planing proceses, ensure customer forecasts are receied regulany wthin agreed perods per contracts, anayzed, entered into CRM,ERP system and communicated to site team
Create and manage sales orders in the ERP, CRM system. - Coordinate with interal team to ensure On Time Delivery of orders - nteraction includes but not imited to Master Scheduling, Qualty and Warehouse teams.
- Understand Supply Agreement terms, ensure customer is billed appropriately for all products and services provided.
- Lead the construction, documentation, maintenance of commercial models in SFDC, Excel and similar data tools.
- Support Mlarketing and Operations areas, providing high quality analysis and recommendations through FCA&DAP process.
- Responsilble fordriving the overalexecution of customer senice contract and warantyloading into alapplcable proeses incuding pulin,push outand cancelation to existina contracts.
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