Senior Field Applications Engineer (FAE)-Australia & New Zealand

Job Summary

Quectel is a global leader in IoT wireless communication modules, partnering with major manufacturers, telecom carriers, and ODM/OEM companies worldwide.

In this role, you will support ANZ customers across the full product lifecycle—from evaluation and design-in, through validation, to mass production—utilizing Quectel’s broad product portfolio (5G/LTE, GNSS, Short-range Wireless, Smart Modules, and more).

You will collaborate closely with cross-regional teams, including HQ in China, global R&D centers, and the Product Management (PDM) team. This position offers an opportunity to develop both deep technical expertise and strong commercial awareness while working in a global environment.

Key Responsibilities

• Provide technical support for Quectel wireless communication modules (5G, LTE/LTE-A, GNSS, Wi-Fi/Bluetooth, Short-range, Smart Modules, etc.).
• Offer engineering support related to antenna design, cloud platform integration, and ODM products.
• Act as the primary technical point of contact in both pre-sales andpost-sales phases.
• Manage customer technical inquiries and conduct on-site visits when required.
• Deliver technical presentations, product workshops, and training sessions.
• Support customer requirement analysis, feasibility studies, andsolution proposals.
• Assist customers with demo application development, debugging, and system validation.
• Create weekly technical reports and manage open issues to closure.
• Participate in ODM technical enablement projects depending on business priorities.
• Travel Expectation: depending on customer needs and project phases.

Work Environment & Culture

• Remote work flexibility depending on assignment and customer engagement.
• Highly collaborative culture involving Sales, Product Management,Engineering, and global R&D.
• Encourages ownership, continuous learning, and improvement.
• Opportunity to grow both technical capability and business-oriented communication skills.

Career Path Examples

Based on performance, skill development, and individual career goals, multiple paths are available, including:

• Lead FAE / Technical Specialist / Team Lead
• Product Manager (PDM) / Product Marketing
• Sales Engineering / Technical Consultant / Business Development

Ideal for someone who wants to deepen technical expertise while also developing market insights, proposal skills, and cross-functional leadership.

Required Qualifications

• 5+ years of hands-on experience in Embedded Software development or Wireless Communications engineering.
• Embedded system knowledge with development experience(C/C++/Linux/RTOS, firmware development, or similar).
• Understanding of wireless technologies (4G/5G, GNSS,Wi-Fi/Bluetooth, Cellular IoT, etc.).
• Strong communication skills with customer-facing experience.
• Business-level English proficiency.
• Ability to travel domestically as required.

Preferred Qualifications

• Experience with ODM product development, integration, or technical support.
• Knowledge of RF engineering, antenna tuning, OTA testing, orcertification processes (TELEC/CE/FCC/PTCRB).
• Debugging or scripting experience (Python, C, C++, Linux tools).
• Experience working with IoT module vendors, carriers, or device manufacturers.
• Experience delivering technical workshops or customer onboarding/training.
• Chinese language ability is welcomed (not required).