Provide technical support to our key customers, especially LTE-A&5G cellular modules with notebook industry.
Acts quickly to resolve field issues or customer technical problems.
Good management on customer’s issues, project updating and according business relationship.
Provide the best solution to customer in various applications.
Good teamwork with internal and external stake holders.
Requirements:
Familiar with PC drivers, particularly USB/PCIe protocol experience.
Familiar with PC relevant certificate like WHQL and PC manufacture process.
Had been working in PC notebook, IoT, auto electronics industries.
Understand basic logic about hardware circuit, and have basic manipulative experience on hardware, like soldering etc. Be able to measure signals with Oscilloscope or Logic Analyzer.
Demonstrated ability to work with self-motivation and to handle multiple simultaneous tasks.
Ability to work and respond under stress.
Must be a native English speaker or similar speaking level. Local candidates only, no overseas relocation or working visa/PR sponsored.
Must be able and willing to travel.
Preferred Experience:
Experienced in embedded Linux, Android system, or other Operation Systems.
Experienced in 5G/LTE/UMTS/HSPA/GSM/GPRS/GPS LTE RF/Antenna design, tuning or testing.
Familiar with Windows Driver or Application development. Experience in using debug tools, like Wireshark.
Experienced in module certificates, e.g. CE, FCC, GCF, PTCRB or carrier’s approval e.g. Verizon, TMobile, AT&T.
