Location
Europe
Department
FAE
Seniority
Middle Level
Education
Bachelor or above
Languages
English, Italian

Job Description:

  • Provide technical support for Quectel's full product line, including wireless 5G, LTE, UMTS/HSPA, GSM/GPRS and GNSS modules;
  • Give quick responses, offer on-site support to all Quectel customers located in Italy, and help them resolve any software and hardware issues;
  • Business trips necessary for on-site support;
  • Offer feasible Quectel solutions to customers based on their application requirements.

Requirements:

  • Bachelor’s degree or above in Electronic Engineering, Computing, Automation, Electronics, Communications or other related fields;
  • 3 years or more experience in R&D (hardware design and/or embedded software development);
  • Excellent communication and negotiation skills;
  • Fluent in English and Italian;
  • Have good analysis and trouble shooting skills. You should be able to easily solve common technical problems raised by customers;
  • Should be able to work independently, be self-motivated, have a good team spirit, a strong sense of responsibility, a creative problem solver and be easy to get along with;
  • Based in Italy.

Preferred Experience:

  • Experience in IoT applications and protocols such as TCP/IP, MQTT, CoAP and so on;
  • Experience in working with wireless modules;
  • Familiar with USB drivers, AT commands, SMS, voice, LCD, TP;
  • 3 years or above R&D experience in embedded software design, software architecture design or Linux driver development;
  • 3 years or above experience in the automotive industry and understands common automotive requirements;
  • Familiar with C/C++, Shell or other programming languages and debug methods (dmsg, GDB etc);
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